Last updated: 2026
1. Shipping Offer
We offer free shipping on most countries for orders of $24.9 and above. For selected high-cost shipping countries (Trinidad and Tobago, Panama, Bolivia, Uruguay, Paraguay, Ecuador, Australia Zone4), free shipping is available **only when your order reaches $50 or more**. Orders under $50 to these countries will not qualify for free shipping.
2. Processing Time
All orders are processed within 1–3 business days after payment confirmation. We do not ship on weekends or public holidays.
3. Estimated Delivery Time
International shipping takes 10–25 business days after dispatch. Delivery time may be longer due to customs inspection, local postal delays, bad weather or unexpected logistics issues. We cannot guarantee exact delivery dates.
4. Customs & Import Taxes
Buyer is responsible for all import duties, customs fees and local taxes charged by your country. We do not cover customs clearance fees. Packages may be held by customs for inspection, and we are not liable for related delays or charges.
5. Tracking Information
Once your order is shipped, we will send you a tracking number by email. Tracking updates may have delays, especially for international routes.
6. Undeliverable / Returned Packages
If a package is returned to us because of wrong address, recipient refusal or customs seizure, the buyer is responsible for the original shipping cost. Refunds will be processed only after we receive the returned package and deduct the shipping expense.
7. Questions
If you have any questions about shipping, please visit our Contact Us page.